The video is blurry on my device
The video is blurry, pixelated, or poor quality on my mobile device or computer. How can I fix it?
- Wellbeats streams video at the highest quality possible. Internet connection speed or network bandwidth can impact the quality of video playback. A high-speed connection with a minimum download speed of 3 Mbps is required.
When streaming video, Wellbeats adjusts the video quality based on the strength of your network bandwidth and connection speed. If the network bandwidth is too low or the connection speed commonly falls below 3 Mbps, you might get a lower resolution video or only audio playing. If the Internet connection drops altogether, the video will stop playing and you’ll be prompted to reconnect.